RETURNS

Thank you for shopping at Cosmadron LLC! We greatly appreciate your patronage and are committed to providing you with the highest quality products. If you are not completely satisfied with your purchase, we are happy to assist you.

1. Return Period
You have 7 days from the date you receive the item to initiate a return and refund request.

2. Return Eligibility
To be eligible for a return:

The item must be unused and in its original condition as received.

The item must be in its original packaging and include all tags, instructions, and accessories.

You must provide proof of purchase (receipt or order confirmation).

Note: Some items may not be eligible for return, such as items without original tags or items showing signs of wear.

3. How to Initiate a Return
To initiate a return, please follow these steps:

To request a return authorization, please contact our customer service team at support@cosmadron.online or call (351) 352-1851.

Once your request is approved, you will receive instructions on how to return the item.

Please pack the item carefully to prevent damage during shipping. 4. Refund Process

After receiving and inspecting your returned goods, we will notify you whether your refund request has been approved.

If approved, your refund will be processed, and the funds will be automatically returned to your original payment method within a certain number of days, depending on your payment service provider's policy.

5. Shipping Costs

You are responsible for your return shipping costs. Shipping costs are non-refundable.

If you receive a refund, the return shipping costs will be deducted from your refund amount.

6. Transaction

If you receive a defective or damaged item, please contact us immediately at support@cosmadron.online or (351) 352-1851. We will replace the item free of charge, depending on availability.

7. Changes to this Policy

We may update this policy from time to time. Any changes will be posted on this page, along with an updated effective date.

8. Contact Us

If you have any questions about our return and refund policy, please contact us:

Email: support@cosmadron.online
Phone: (351) 352-1851

Thank you for choosing Cosmadron LLC! We value your patronage and are committed to ensuring your satisfaction.